Contact

We are here to help with orders, sizing, and any questions.

Send us a Message

Get in Touch

Email Us

oxfitter@gmail.com

Send us an email and we'll respond within 24 hours

Call Us

03111495964

Speak with our customer service team

Visit Us

123 Mall Road, Lahore, Punjab 54000

Come visit our flagship store

Store Hours

Mon-Sat: 10AM-8PM, Sun: 12PM-6PM

We're here to help during these hours

Frequently Asked Questions

How long does shipping take?

Orders ship within 2–4 business days. Standard delivery across Pakistan typically takes 3–7 business days.

Do you offer free shipping?

Standard delivery is Rs. 250 across Pakistan. Free on orders over Rs. 5,000. Cash on delivery is available at checkout.

What is your return policy?

14-day returns & exchanges. Unworn items with tags in original packaging.

Return & exchange policy

Can I track my order?

Yes. You will receive tracking details once your coat is dispatched. You can also track from your account or the Track Order page.

Do you ship internationally?

We currently deliver across Pakistan. For international enquiries, contact us before ordering and we will advise on options.

What if my item is damaged?

Contact us immediately and we will arrange a replacement or full refund at no cost to you.

Visit Our Store

Interactive Map Coming Soon

123 Mall Road, Lahore, Punjab 54000

Quick Response Guarantee

We pride ourselves on providing excellent customer service. Most inquiries are responded to within 2-4 hours during business hours.

2-4 Hours
Email Response Time
24/7
Live Chat Available
100%
Customer Satisfaction